Overview
UX Designer at Fiserv. Work Type: Fixed Term Employment (12 Months). Job Location: Melbourne/Brisbane. Location Type: Onsite.
What does a successful UX Designer do at Fiserv?
Youll work closely with product managers, engineers, and stakeholders to turn complex workflows into elegant, easy-to-use designs across our customer portals, merchant onboarding, and payment flows. Hands-on, experienced UX Designer who is passionate about designing seamless experiences that solve real user problems.
Responsibilities
Lead end-to-end UX design process from discovery and wireframes to high-fidelity prototypes
Translate complex business requirements into thoughtful and scalable user journeys
Conduct user research, usability testing, and interpret feedback to guide design decisions
Collaborate closely with developers and product teams to ensure design intent is carried through to build
Own the design system and help build consistent UI patterns across web and mobile
Create artefacts like user flows, journey maps, and interaction models to communicate ideas clearly
Champion a design thinking approach and user-first mindset across the company
What You Will Need To Have
5 years of UX/UI experience, ideally in fintech, SaaS, or product-led businesses
Strong portfolio showcasing user flows, wireframes, prototypes, and final designs
Proficiency in Figma (or equivalent), usability tools, and modern design systems
Ability to balance user needs with business goals in a fast-paced environment
Strong communication skills able to confidently present ideas to cross-functional teams
Familiarity with accessibility standards and responsive design best practices
Experience working in Agile teams and/or fintech environments
Why Join Pinch (Part of Fiserv)
Be part of a small but mighty team making a real impact in the payments space
Opportunity to shape the product experience from the ground up
Work with passionate people in a supportive, fast-moving environment
Backed by Fiserv, with the agility of a startup and the stability of a global company
How to Apply and Other Information
Thank you for considering employment with Fiserv. Please apply using your legal name and complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Diversity and Inclusion
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
Note to Agencies
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Legal and Compliance Notices
Job Function: IT Software : Software Products & Services
Specialization: Graphic Designing/Animation/Web Designing
Industry: Technology (IT, Telecom, Dot Com etc) (Other Technology Services)
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