Based at the Adelaide facility, the main aim of this role is to test and support the development of new products, assist with the education/training of employees and customers, and provide feedback on product use and implementation.
**Want to know a little more about the role? Day-to-day responsibilities include**:
- On-site support for in hole tool and diamond products
- Provide training and technical support to customers on the use of our In-Hole Tool offering
- Liaise with customers and assist with technical issues and other ad hoc service requirements
- Troubleshoot and conduct technical investigations as required to support the resolution of any problems
- Conduct product testing with new and existing customers, to assess and improve product performance.
- Work with key internal and external stakeholders to develop new business, including, identifying new opportunities and input into new product development.
- Travel regularly within the Asia Pacific region, including on short notice, in order to fulfil the above responsibilities.
**A few other things we're looking for**:
- Minimum 3-5 years' experience in Diamond Drilling
- A solid understanding of Drilling products and processes with experience in the mining or drilling industry would be preferred
- Cert IV in Drilling (Mineral Exploration)
- Excellent customer service orientation
- Ability to maintain relationships with key account customers and internal stakeholders
- Excellent communication skills - verbal and written
- Attention to detail, strong initiative and the ability to work autonomously and as part of a team
- Proficient in MS Office suite.
- A current driver's licence.
Respectfully, no recruitment agencies please.