As a vital link between customers and our network, Installation Technicians play a crucial role in delivering exceptional connectivity experiences.
About the Role
Our Installation Technicians are responsible for connecting customers to our network, ensuring seamless service delivery. They also test and repair equipment, construct new networks, and perform routine maintenance tasks.
Responsibilities
* Delivering outstanding customer service by establishing and maintaining strong relationships with customers.
* Configuring and testing equipment to ensure optimal network performance.
* Performing routine maintenance tasks to prevent network downtime.
* Constructing new networks and upgrading existing infrastructure.
* Reading and interpreting technical plans and specifications.
* Climbing ladders and working at heights safely.
* Working flexible hours, including evenings, weekends, and holidays, as required.
Key Skills:
* Excellent communication and interpersonal skills.
* Strong problem-solving and analytical abilities.
* Ability to work independently and as part of a team.
* Physical stamina to perform demanding tasks.
* Basic knowledge of electrical systems and networking principles.
What We Offer:
* A competitive salary and benefits package.
* Opportunities for career growth and professional development.
* A dynamic and supportive work environment.
* A comprehensive training program to enhance your skills and knowledge.
We're Looking for Someone Who:
* Is passionate about delivering exceptional customer service.
* Has a strong commitment to safety and quality.
* Can work effectively in a fast-paced environment.
* Is eager to learn and take on new challenges.