Service Technician - Cairns Region QLD - Cairns & Surrounds | Company Vehicle Provided
Join a Leading Global Healthcare Solutions Provider
Are you a hands‐on technician who loves working in the field, solving problems, and building strong customer relationships? This is your chance to join a global healthcare organisation recognised as a Great Place to Work and a Best Workplace for Women, while making a meaningful impact in people's lives every day.
We are seeking an experienced Service Technician to join our high‐performing QLD Service Team, supporting customers across Cairns and surrounding regional areas. Your work will directly ensure essential healthcare and mobility equipment remains safe, compliant, and fully operational.
About the Role
In this field‐based position, you'll take ownership of servicing and maintaining a wide range of medical and patient‐handling equipment. Key responsibilities include:
* Performing repairs, maintenance, testing, and preventative servicing
* Responding to breakdowns and providing timely technical support
* Delivering high‐quality service to aged care and acute care customers
* Promoting service contracts and identifying local business opportunities
* Completing accurate service documentation and compliance reporting
* Managing spare parts and maintaining stock accuracy
* Ensuring safety, compliance, and product integrity at all times
* Travelling throughout the Cairns region and surrounding areas as required
No two days are the same, and your work will directly impact patient care and safety.
About You
You're a technically skilled, customer‐focused professional who enjoys working autonomously while being part of a supportive team. You'll bring:
* Previous field service experience (healthcare or service‐based industry preferred)
* Strong fault‐finding, diagnostic, and problem‐solving skills
* Commitment to delivering outstanding customer service
* Ability to manage workloads, KPIs, and service targets effectively
* Confidence using hand tools, power tools, and testing equipment
* Comfortable using tablets/iPads and digital reporting systems
* Excellent communication skills, professionalism, and a positive attitude
* Current QLD Class C Driver's Licence
Why Join This Organisation?
You'll be supported by a values‐driven employer that genuinely invests in its people. Benefits include:
* Great Place to Work Certified (2025)
* Company vehicle, tools, and equipment provided
* Paid Parental Leave
* Employee Assistance Program (EAP)
* Reward & recognition programs
* Ongoing technical training and career development pathways
* Supportive, inclusive, and team‐oriented culture
* Competitive salary, bonus structure, and long‐term job security
Diversity & Inclusion
We are committed to fostering a diverse and inclusive workplace. Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.
Pre-Employment Checks
The successful applicant will be required to complete reference checks, a national police check, and a pre‐employment medical, including drug and alcohol screening.
Desired Skills and Experience
* Field service or technical maintenance experience, preferably in healthcare or equipment service
* Fault‐finding, diagnostic, and problem‐solving skills
* Strong customer service and relationship‐building ability
* Experience with hand tools, power tools, and testing equipment
* Proficiency with tablets/iPads and digital reporting systems
* Ability to work independently, manage workloads, and meet KPIs
* Knowledge of compliance, safety, and equipment standards
* Valid QLD Class C Driver's Licence
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