Key Role in Care Home Operations
The Admissions Coordinator plays a crucial role in delivering administration support across all aspects of care home operations. This includes driving occupancy through local area marketing and admission activities, while acting as a trusted single point of contact for current and future residents, family members, and other lead source generators.
Core Responsibilities:
* Manage resident administration, including enquiries, admissions, and maintaining occupancy targets.
* General administration tasks, such as document control, filing, customer service, reception, and implementing organisational initiatives and community events.
Requirements and Expectations:
To be successful in this role, you will need:
* A minimum of a Cert III in Business Administration or equivalent experience.
* Previous experience gained in a similar role.
* Intermediate to advanced skills across the MS Office Suite.
* Highly developed organisation and time management skills.
* The ability to solve problems independently.
* Excellent communication and interpersonal skills.
* An understanding of Resident Rights, Aged Care Accreditation Standards, and Outcomes.