Role SummaryLocation:Stellantis & You Peugeot SaleContractPermanent Full TimeSalaryUp to £45,000 basic salary, OTE £65,000Apply Online | Back to resultsAftersales ManagerManufacturer owned dealership opportunityWe are looking for an aftersales professional with a passion for providing excellent customer service and developing a team that delivers commercial success!To excel in this role, you need previous experience working in a busy dealership environment.Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, color, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis is also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, recognizing organizations that support the armed forces community.Please contact our recruitment team if you would like to discuss anything further or require any reasonable adjustments during the recruitment process.Role BenefitsCompany Car Scheme: Access up to two company branded vehicles with insurance, servicing, breakdown, and tyre cover included!Company Discounts: Exclusive discounts on new cars and aftersales services, including MOT, body shop, parts, services, and tyres.Pension: Up to 7% employer contribution.Annual Holiday: 22 days increasing to 26 with service, plus bank holidays.Private Medical InsuranceReward Gateway: Over 500 deals to save on various products and services.Family-Friendly Policies: Enhanced maternity, paternity, and adoption leave.Employee Assistance Programme: Counselling and support resources.Occupational Health: Focused on physical, mental, and social well-being.Personal Accident Insurance: Worldwide coverage.Training Opportunities: E-learning and development programs.Shared Incentive Plan: Investment opportunities in Stellantis Group.Health Cash Plan: Reimbursements for health expenses.Role DescriptionDrive workshop technician team performance for efficiency, sold hours, and first-time fixes.Lead customer-facing team to maximize upselling while maintaining excellent service.Adopt new digital systems and processes as part of digitalization strategy.Develop skills, knowledge, and career paths of team members.Optimize operational processes within the Customer Journey, such as Vehicle Health Checks.Ensure compliance with financial processes, DVSA MOT, and health & safety regulations.Make an impact across the department and dealership.A Day In The LifeThe role is dynamic; no two days are the same. You monitor KPIs to track performance, streamline customer processing, and ensure satisfaction. Leading by example and fostering a supportive environment are key to success.Let's Work TogetherStellantis & You is part of Stellantis, a global automotive leader with brands like Abarth, Alfa Romeo, Citroën, DS, Fiat, Jeep, Peugeot, and Vauxhall. We support personal growth and offer a competitive benefits package.This is a great opportunity to become a key team member and deliver excellent customer service and commercial results.Apply For This RoleUpload CV (PDF or Word)Eligibility to work in the UK? Yes / NoFull driving license? Yes / NoHow did you hear about us? (Options)OtherName of EmployeeName of AgencyWould you like us to reach out for other roles? Yes / NoI accept the Terms and Conditions and Privacy Policy.Preferred contact method: Telephone / Email / SMS
#J-18808-Ljbffr