Guest Service Agent/Receptionist
We are seeking a highly skilled professional to join our team as Guest Service Agent/Receptionist.
This role is ideal for someone who possesses excellent customer service skills and the ability to multitask with ease.
Key Responsibilities:
1. Checking in/out guests, managing reservations and upselling opportunities;
2. Performing daily front office duties and administration tasks;
3. Maintaining accurate guest accounts and processing payments effectively;
4. Carefully coordinating maintenance requests and communicating with Housekeeping staff members accordingly;
The perfect candidate will have strong computer skills, including proficiency in Excel, Word etc., along with experience working within reservation systems an advantage. They must be able to prioritize workload efficiently while maintaining professionalism at all times. A casual position may lead to permanent employment for the right individual.