At RAC, we're committed to supporting members and communities across WA through safe, reliable and innovative motoring services. We're enhancing the performance and efficiency of our statewide Battery Program, and we're looking for a proactive and technically minded Battery Operations Consultant to help drive operational excellence.
In this pivotal role, you'll be the go-to expert for technical advice, stock management, process improvements and stakeholder support. You'll work closely with Service Delivery, Auto Services and our Contact Centre to ensure our battery operations run smoothly, safely and efficiently.
What you will be doing?
* Support and Optimise: Manage statewide battery inventory, monitor stock levels and facilitate restocking across facilities to ensure service continuity.
* Provide Technical Expertise: Deliver technical support on batteries, testing equipment and fitment to Patrols, Technicians and Contact Centre teams.
* Build Capability: Assist in creating training materials and communications that enhance technical competency across operational teams.
* Drive Improvement: Support product updates, process enhancements and promotional initiatives to elevate member experience and operational efficiency.
* Monitor Performance: Track costs, analyse performance data and contribute to budget planning activities.
* Collaborate for Success: Foster productive relationships with internal teams, suppliers and stakeholders to streamline operations.
* Champion Safety: Ensure compliance with safety standards and regulatory requirements across all battery operations.
What are we looking for in you?
Successful candidates will demonstrate experience in operational or technical support roles, including:
* Strong background in operations, inventory management or technical support
* Automotive or battery technology experience (desirable)
* Exceptional communication, troubleshooting and relationship-building skills
* Strong organisational ability with a talent for managing competing priorities
* Current WA Driver's Licence
* Tertiary qualification or automotive trade background (desirable)
What can we offer you?
A career at RAC is more than just a job. We value our people and are committed to creating an environment where you can grow, thrive and make an impact. In addition, we offer:
* Access to RAC member benefits
* An established Diversity & Inclusion strategy
* Discounts on home, contents and car insurance, plus complimentary roadside assistance
* In-house Health & Wellness programs
* A competitive base salary plus super, with the option to purchase additional leave
* A vibrant Social Club — be part of one of Perth's most active, with over 900 members
Ready to power up your career?
If you're driven by technical problem-solving, operational support and meaningful collaboration — we'd love to hear from you.
Apply now and become RAC's next Battery Operations Consultant.