* Employment Status: Fixed Term Full Time | 9 day fortnight | 36 hours
* Salary Range
$101,616 to $108,140 per annum + superannuation
* Position Brief
* Supervisor Property & Customer
About the team
Our Property & Customer team plays a critical role in managing property and customer data that underpins accurate levying of rates and utility charges across the City. We're a collaborative, high-performing group committed to efficiency, accuracy, and excellent customer service.
About the role
As a Supervisor Property & Customer, you'll lead and develop a team responsible for property valuations, creating new property records, recording ownership changes, and maintaining land use data. You'll drive continuous improvement, manage stakeholder relationships, and ensure operational objectives are met accurately and on time.
We're looking for people who have:
* Certificate IV in Leadership and Management or equivalent experience
* Bachelor Degree in Business (Finance) or equivalent knowledge
* Strong leadership skills with experience supervising teams
* Ability to manage time, prioritise tasks, and deliver outcomes efficiently
* Excellent communication and stakeholder engagement skills
* A customer-focused approach and commitment to continuous improvement
The ideal candidate will possess excellent communication skills and a commitment to fostering a culture of continuous improvement within their team. A customer-focused mindset and the ability to engage effectively with various stakeholders are essential for success in this role.
Be part of shaping the Gold Coast's future
The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.
We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:
* 9-day fortnight
* Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
* Personal and professional development courses
* Access to 350+ fitness facilities through Fitness Passport
* 4 free confidential counselling sessions a year for you or an immediate family member
* 1 free nutritionist and financial advice session per year
We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community.
How to apply
To submit your application, please click apply now and complete the application form.
You will be required to upload your resume and a cover letter (no more than two pages) outlining how your skills, experience and personal attributes will enable you to be successful in this role. Please note that you may also be asked to provide relevant qualifications, where applicable.
Contact Person
Jennie Jean
Contact Email
Closing Date
Wednesday 28 January 2026 / 11:59pm
Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.
We're committed to creating a diverse workplace and inclusive culture. We take pride in people who align with our high-performance principles. We believe that the diverse makeup of our workforce reflects the community we serve. We consider all qualified candidates for employment, irrespective of race, age, religion, gender identity, sexual orientation, disability, or other protected characteristics by law.