Grade 7/8, $99,431 - $110,064 per annum + Super | 38hours per week
- NSW State Government | Strawberry Hills Location
- ASAP Start | Attractive additional benefits
- **Grade 7/8, $99,431 - $110,064 per annum + Super | 38hours per week**:
- **NSW State Government | Strawberry Hills Location**:
- **ASAP Start | Attractive additional benefits**
**About the Company**
Our NSW State Government client aims to reduce risk of harm to vulnerable individuals throughout the community.
**About the Role**
They are currently seeking multiple professional Assessment Officers with extensive experience conducting risk assessments to join their rapidly growing team in Strawberry Hills. They are seeking individuals from a variety of assessment backgrounds to work in a high-volume and challenging environment.
Reporting to the Team Leader, you will be responsible for making unbiased, objective, and well-reasoned assessments as to whether an applicant poses a risk of harm to vulnerable individuals. You will gather and collate information from disparate sources whilst making sound and evidence-based recommendations to achieve organisational objectives.
In this rewarding role, you will be undertaking the following duties
- Manage a high-volume caseload
- Assess complex and sensitive material, determining the next course of action
- Interview applicants about their history of offending
- Retrieve, gather, and collate information on applicants from a variety of sources
- Evaluate and categorise records in accordance with relevant legislation and procedures
- Critically analyse information to form a view on its probity and weight in an assessment
- Translate complex and sensitive information into explicit, simple, and concise communication for the applicants to understand and for internal decision making
- Deliver customer service that is professional and analytical, but empathetic
- Evaluate the risk of harm to people with disability based on the relevant facts of a person's history
- Identify and provide unbiased, evidence-based, and accurate advice on the assessment of risk
- Application of appropriate practices to ensure sound decision-making outcomes are achieved
- Provide timely and accurate responses to management on emergent issues including systemic, complex, or critical issues
- Establish and maintain effective stakeholder relationships
- Ensure compliance with best practice, security, privacy and legislative requirements
**About you**
To ensure your success in this role you will have the following
- Tertiary Qualifications in social or behavioural sciences or other relevant discipline
- Previous experience in risk assessment is required, but can be from a range of relevant areas
- Empathetic, professional nature coupled with exceptional interpersonal skills
- Impeccable communication skills, both verbal and written
- Self-sufficient, autonomous, and excellent decision-making skills
- Must be resilient and able to work with complex and distressing information
- High attention to detail
- Problem solving and negotiation skills
- Superior organisational skills with the ability to multi-task and prioritise conflicting deadlines
- Strong computer literacy and proficiency with MS office suite
- Valid Working with Children's Check (WWCC)
***
**How to Apply**
**Only suitable applicants will be contacted**.
**Targeted Questions**
- Describe a set of circumstances that resulted in a particularly difficult or sensitive conversation with a customer or colleague. What were the issues/challenges and what was your approach to resolving these issues? In your answer, please details your actions and outcome.
- Provide an example of a time when your performance resulted in timely and quality outcomes. In your answer, please outline steps you took in achieving the outcome and whether you could have done anything differently.
**What's next
📌 Assessment Officers - Protection Of Vulnerable
🏢 Alexander Appointments
📍 Sydney