Job Title:
Senior Technical Quality Assurance Specialist
-----------------------------------
Job Description
The Senior Technical Quality Assurance Specialist plays a pivotal role in ensuring the excellence of technical systems by developing procedures and strategies to support, create, maintain, and manage technical quality assurance processes and guidelines.
Key responsibilities include:
* scheduling and conducting thorough quality audit inspections
* analyzing and reviewing complex systems, data, and documentation
* identifying variations and potential high-risk areas in securing adherence to industry standards and procedures
* recommending corrective action plans and improvements in the resolution of non-compliance with standards detected through monitoring and auditing of processes and procedures
* communicating, educating, and liaising with users and management to ensure awareness and adherence to standards, procedures, and quality control issues and activities
* assisting in troubleshooting, diagnosing, testing, and resolving system problems and issues
* developing, conducting, and providing technical guidance and training in application software and operational procedures
* analyzing, evaluating, and diagnosing technical problems and issues such as installation, maintenance, repair, upgrade, and configuration and troubleshooting of desktops, software, hardware, printers, Internet, email, databases, operating systems, and security systems
* testing, identifying, and diagnosing functionality errors and faults in systems, and programming code within established testing protocols, guidelines, and quality standards to ensure systems perform to specification
* performing organizational systems architecture reviews and assessments, and recommending current and future hardware and software strategies and directions
Required Skills and Qualifications
This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. The ideal candidate will have experience in system testing and quality assurance, and be able to work effectively in a team environment.
-----------------------------------
Benefits
This position offers a competitive salary and benefits package, including opportunities for professional growth and development.
-----------------------------------
Others
We are an equal opportunity employer and welcome applications from diverse candidates.