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Country Care Group (CCG), founded in 1997, is a leading national supplier of medical and in-home aids for people living with disability, mobility impairments, and the aged. With over 130 member stores across Australia, we are known for delivering innovative healthcare solutions and exceptional customer service.
We currently have a unique opportunity to grow with our business and make a significant impact as a Delivery Specialist in our Taree store.
As the Delivery Specialist, you will deliver mobility equipment such as lift chairs, scooters and walking frames to private houses, hospitals and aged care facilities and assist in setting up the equipment and demonstrating to the customer as required.
A National Police check, NDIS Worker clearance and maintain a current unrestricted Drivers Licence is required for this role.
Key Responsibilities
- Deliver excellence in customer service
- Load and deliver equipment
- Build and maintain relationships with clients, occupational therapists, healthcare facility staff, hospitals, and nursing facilities to ensure the delivery of exceptional products and services
- Undertake deliveries and pickups of living aids to private homes, aged care facilities and hospitals
- Undertake assembly of equipment and client support through the demonstration, adjustment and installation in line with manufacturing requirements
- Undertake efficient scheduling, time management and administrative duties
- Undertake warehouse duties as required
- Unloading & loading of freight
Requirements
- Previous experience in a customer-facing role with a focus on sales and customer service
- Excellent interpersonal and communication skills
- Ability to build and maintain relationships with key stakeholders
- Strong organisational and time management skills
- Ability to perform manual handling
- Knowledge of the healthcare industry and related products is desirable
- Valid driver's license and ability to travel within the region
- National Police Check & NDIS Screening Check
Job Perks and Benefits
- Opportunity to join a fantastic team and be part of a growing business venture
- Discounted Health Insurance
- Training and development programs to enhance your skills
- Supportive and inclusive work environment
- Free Health Checks
Country Care Group is committed to an inclusive workforce and welcomes candidates from culturally diverse backgrounds, people with disabilities, and people of Aboriginal and Torres Strait Islander descent.
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Your application will include the following questions:
- Do you have customer service experience?
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as a Delivery Specialist?
- Do you have a current Australian driver's licence?
- What's your expected annual base salary?
- Do you have a current Police Check (National Police Certificate) for employment?
- How many years' experience do you have as a delivery driver?
- Which of the following statements best describes your Covid-19 vaccination status?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
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