We are seeking highly motivated and passionate individuals to contribute to our team's performance.
Country Road Group: Concession Manager
Job Details: Full-Time, Brisbane, Store Management
The Concession Manager will be responsible for delivering the concession store's financial targets and company key performance indicators. This role will focus on creating a warm and genuine customer service experience, building a team that is empowered to exceed.
Key Responsibilities:
* Drive a customer-centric culture, creating a meaningful in-store experience.
* Drive sales, profit, and productivity by achieving all key performance indicators.
* Ensure the team understands business objectives with a clear focus on commercial acumen.
* Inspire and empower the team through collaborative leadership, training, and development.
* Work collaboratively with other Concession, Floor Managers, and Cluster Managers.
* Embody our key cultural values: Customer Obsessed, Collaborative, Inspirational, Responsible, Dedicated To Quality.
Required Attributes:
* A passion for the retail industry, exceptional service, and a strong sense of personal style and presentation.
* Proven experience in managing a fast-paced retail, hospitality, or similar business.
* Ability to manage budgets, interpret financial reports, and generate efficient rosters.
* Experience managing the performance, productivity, training, and development of a large team.
* Operational excellence, experience with stock control and visual merchandising.
* Ability to build strong relationships with stakeholders across the business.
Why Work For Us:
* A competitive remuneration package, including incentives.
* Seasonal product allowances and generous discounts on Country Road, Trenery, Politix, Witchery, and Mimco products.
* Excellent career progression involving regular training and on-the-job development.
* A genuine, open, and high-performing culture.
* Opportunity to become involved in our Corporate Social Responsibility program.
About Us:
Mimco is an Australian accessories brand that creates distinctive collections defined by iconic design, unexpected details, and sustainable thinking. We empower individuals to create their own personal style.
Quality and individuality are at the heart of everything on which Mimco is built. If you love to express your personal style, then Mimco is for you. Our ability to embody these principles through countless collections over 25 years has made us an iconic brand at home and abroad.