At the heart of our success lies a team of dedicated professionals who thrive in a fast-paced, customer-centric environment.
About this Role:
This is an exciting opportunity to join our retail team as a Supervisor, where you will be responsible for delivering exceptional customer service and leading by example.
Main Responsibilities:
* Customer Service: Develop strong relationships with customers, anticipating their needs and exceeding expectations through personalized service.
* Team Leadership: Provide guidance and support to team members, empowering them to reach their full potential and achieve business objectives.
* Store Operations: Maintain a safe, clean, and organized store environment, ensuring that products are accurately priced and stocked.
* Adaptability: Demonstrate flexibility in adapting to changing priorities, schedules, and business demands.
Requirements:
* Previous Retail Experience: Proven track record of delivering excellent customer service and leading successful teams in a retail environment.
* Leadership Skills: Strong ability to motivate and develop team members, fostering a positive and inclusive work culture.
* Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with customers, colleagues, and management.
* Flexibility: Willingness to work a variety of shifts, including evenings, weekends, and public holidays.
* Numeracy Skills: Basic numeracy skills to manage finances, inventory, and other aspects of store operations.