Clerk Grade: 9/10 $129,464 - $142,665 + Superannuation and annual leave loading
Employment Type: Ongoing
We have dedicated office space in Sydney (McKell), Parramatta or Gosford with hybrid and flexible working conditions available.
The Long Service Corporation is a standalone agency within the Department of Customer Services that reports directly to the Managing Director of Service NSW whilst maintaining its executive agency status.
About the team
The Long Service Corporation (LSC) manages portable long service schemes for the building and construction industry and contract cleaning industry, and we are about to launch our third scheme for community services industry (CSI).
You'll be joining the newly established Digital and Program Delivery team in LSC. The team is leading the delivery of new portable long service leave schemes, including the development and rollout of the systems and processes needed to administer them. In addition, this team is also responsible for ongoing improvement initiatives ensuring our current schemes and systems continue to evolve and improve.
Your day-to-day:
- Carry out builds and tests in coordination with testers and component specialists, maintaining and administering tools and methods, and ensuring information exchange with configuration management.
- Develop and maintain appropriate test plans and test cases to support exploratory and automated test approaches for all LSC schemes.
- Ensure release processes and procedures are accurately maintained and documented to enable consistency and optimal service delivery.
-Collaborate with technical teams to develop and agree system integration plans, report on progress, and deliver thoroughly tested and optimised services, systems, and technologies.
To be successful in this role you will demonstrate:
- Be able to implement and lead strong release and testing processes within LSC.
- Manage self by showing drive and motivation, keeping up to date with contemporary knowledge, and seeking opportunities to learn and develop strengths.
- Commit to customer service by designing processes and policies based on customer needs, using data to monitor and improve service delivery, and maintaining relationships with key customers.
- Plan and prioritise by anticipating and assessing the impact of changes, initiating and developing team goals and strategies, and adjusting plans to support organisational change initiatives.
- Champion the use of innovative technologies, actively manage risk to ensure compliance with cyber security policies, and keep up to date with emerging technology trends to support business outcomes.
Salary Grade 9/10, with the base salary for this role starting
at 129,464 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please
contact Lauren Alcorn via
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practice application and interview questions based on the focus capabilities
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Closing Date: Tuesday 17th February 2026 9:59am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives
you the opportunity to help improve government services and be part of reform that
benefits people across NSW. We are
focused on delivering excellent customer service, digital transformation, and
regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive
workplace
The
strength of our workforce lies in its diversity and embracing difference, while
the key to our success is leveraging the contributions of employees with
different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
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(including an alternate format of the application form) please contact or
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