Junior Admin & Dispatch Assistant – PetPA Pharmacy (Tweed Heads)
We’re a growing online pet pharmacy looking for a reliable, organised and friendly team member to join us in an admin and dispatch role. This position is ideal for someone who enjoys hands-on work, likes staying organised and wants to grow with a supportive small team.
About the role
This role involves a mix of administration, customer service and dispatch tasks to help keep our day-to-day operations running smoothly. You will primarily assist with preparing and dispatching online orders, while also supporting the team with customer enquiries, stock management and general admin duties.
What you’ll be doing
- Answering customer phone calls and responding to customer emails
- Providing friendly and professional customer service
- Picking, packing and dispatching online orders accurately
- Preparing parcels and shipping labels
- Filing prescriptions and completing basic admin tasks
- Receiving deliveries and putting stock away
- Replenishing stock and assisting with stocktakes
- Helping ensure daily orders are prepared and dispatched on time for scheduled courier/post collection
- Keeping the workspace clean, organised and efficient
- Supporting the team with general day-to-day tasks as needed
Who we’re looking for
- Friendly and confident communicating with customers
- Comfortable responding to customer emails and phone enquiries professionally
- Strong attention to detail and organisation skills
- Able to work efficiently and stay organised in a deadline-driven environment
- Reliable, punctual and able to follow instructions
- Comfortable learning new systems and processes
- Positive attitude and willingness to help where needed
- Enjoys both hands-on and admin-based tasks
- Ideal for someone looking for an entry-level opportunity with room to grow
Hours
Part-time position
Must be available:
- Monday 10am–4pm (QLD time)
- Tuesday 10am–4pm (QLD time)
- Friday 10am–4pm (QLD time)
Additional hours may become available for the right person as the business continues to grow.
Location
Based onsite in Tweed Heads. Must be able to work in person.
Experience
No experience required. Full training provided. We’re looking for someone with a great attitude who is eager to learn and become part of our growing team.
How to apply
Send a quick message or email your resume to ********@yourpetpa.com.au and tell us a little about yourself. We’d love to hear from you!