About Us
Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth.
We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.
The next step in your career starts here
Permanent full-time position, Monday to Friday with some rostered Saturdays as needed.
Lead Branch operations, drive safety, service excellence and customer solutions.
Fully maintained tool of trade motor vehicle & an operational incentive plan.
At Coates Dandenong our Branch Manager performs a highly valued and critical role, leading a team of customer and service professionals to safely deliver outstanding service to our customers.
About
This position assumes accountability for branch performance with a focus on safety and achieving KPI's associated with revenue, fleet utilisation and customer loyalty.
You will be successful in this role because you relate well to people, can motivate, mentor and develop your team to be its best, operate cohesively as a team and care deeply about the service delivered to Coates' customers.
As a Branch Manager you will :
Ensure the safety of your team and Coates customers.
Guide and motivate staff to provide excellent customer service – a happy customer will be a returning customer
Create the best solution / outcome for our customers – develop quotes, raise purchase orders and enter hire agreements.
Oversee Asset Management
Manage branch P&L's and KPI's around fleet availability, fleet utilisation and customer loyalty.
What You'll Get In Return Development and career progression pathways
Flexible working options available – let's discuss what works best for you
Access to our employee discounts, benefits and wellbeing program
Purchased additional leave program
Novated leasing and salary sacrifice
12 weeks Paid Parental Leave in addition to government parental leave scheme
Volunteering opportunities through the Coates Foundation What You'll Bring To The Role Sales and operational management experience
Previous team leadership experience, developing a 'One Team', cohesive mindset
A track record of delivering on customer service KPIs
Demonstrated commercial acumen
Excellent Communication skills, both written and verbal
Strong computer literacy, including customer databases and Microsoft Office Suite Unlock your next career opportunity – apply today
Diversity and inclusion are at the heart of our culture.
Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.
Coates.
Equipped for you.
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