About Our Team
We believe that beauty thrives in diversity and discovery. Empowering the ExtraOrdinary in each of us is at the heart of our purpose.
This is an opportunity to join our management team in one of our Sydney stores on a full-time basis. You will bring your passion, share your knowledge, and make your mark at a leading global beauty retailer.
Some of our benefits include:
* Gifted products throughout the year along with store discounts of up to 45% off
* Paid parental leave, birthday leave & personal leave
* Health and well-being initiatives including 24/7 mental health well-being programs & life insurance
* Discounted gym memberships including Virgin Active & Fitness First + more
* Opportunities for personal development in ANZ through succession
* Opportunities across our global group of high-end luxury brands within LVMH
You'll play a key role in:
* Being a role model to your team by showcasing the Sephora experience to customers through embodying Sephora's DNA of delivering a curated, innovative prestige beauty experience.
* Driving a selling culture to exceed KPIs and consistently raise the performance and capability of your team through coaching and supporting their growth and development.
* Utilizing and interpreting reporting data to support operational decisions by working closely with the store manager, assistant store manager, and fellow team of senior beauty advisors.
* Facilitating open communication with your team by providing effective feedback and consistent communication with the management team.
* Serving as the point of contact when acting as the manager in charge (MIC) for client and team member matters within a fast-paced environment to confidently make store decisions.
In this role, you will have the opportunity to work across all our categories from beauty, skincare, haircare, and wellness; as well as store functions of sales, management, and back-of-house operations.
You will be equipped with initial onboarding training and continuous learning through our online learning platform and field trainers to help clients discover Sephora's offerings. Being part of Sephora and the LVMH community provides endless options for discovery and career growth.
We would love to hear from you if:
* You are open to working a 38-hour rotating roster to support store needs.
* You have previous retail management experience in managing profit and loss, sales forecasting, people management & training, stock control, and visual merchandising.
* You are proficient in Microsoft Office Suite to interpret and input data for daily reporting.
* You are a hands-on leader who loves being on the sales floor to motivate, coach, and help your team succeed.
* You are passionate about excellent client service and experiential retail to ensure your store represents the Sephora brand.
* You aim to maintain a positive culture where everyone is valued, recognized, and enabled to succeed through feedback, coaching, learning, and recognition.
* You have a drive for results with a history of exceeding sales targets and KPIs.
Please note that each store has its own needs. Only Australian citizens or permanent residents will be considered for this opportunity.
We celebrate diversity and are committed to creating an inclusive environment. If you require reasonable adjustments during the recruitment process, please share this when applying. We will do our best to accommodate your needs.