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Customer service officer (cairns)

Cairns
Hays
Customer Services agent
Posted: 27 November
Offer description

Casual Customer Service Officer – Join a vibrant team in one of Cairns’ busiest shopping Centres

Your current company
We’re seeking friendly, reliable, and customer-focused individuals to help create a welcoming experience for shoppers during the busy retail season. As a Customer Service Officer, you’ll be the friendly face that helps shoppers have a great experience. You’ll assist with general enquiries, provide directions, support promotional activities, and help maintain a welcoming atmosphere throughout the centre.
Your new role
As a Customer Service Officer, you’ll be the first point of contact for shoppers. You’ll assist with:

- General enquiries and directions
- Supporting centre promotions and events
- Creating a positive and helpful environment for all visitors

What you'll need to succeed

- A warm and approachable personality
- Strong communication and problem-solving skills
- Flexibility to work across a rotating roster
- Previous customer service experience is desirable but not essential.

What you'll get in return

- Be part of a supportive and energetic team
- Flexible hours to suit your lifestyle
- Great opportunity to gain experience in a dynamic retail setting
- Extra shifts available during peak trading periods (Extra hours available in the lead-up to Christmas!)
- Hourly rate and weekly pay

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.Equally, please do not hesitate to direct questions to Grace Dunn - 07 4049 2969 or email grace.dunn@hays.com.au.
#2959140

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