* Champion the customer-centric ethos of Alice Hospitality Supplies by delivering an exceptional shopping experience for every customer who visits our store.
* Ensure that our stores are consistently open and welcoming, ready for customers to shop.
* Manage stock movement effectively to minimize shrinkage and maximize sales opportunities.
* Organize and maintain the shop floor, including setting up for promotions and sales, ensuring a tidy and inviting environment.
* Collaborate closely with the store leadership team to achieve performance objectives related to key retail indicators (Sales, People, Audit & Compliance, Visual Merchandising, Wages).
* Uphold high standards of store presentation by keeping both the shop floor and stockroom neat and orderly.
* Demonstrate comprehensive product knowledge and the ability to articulate product features and benefits to customers.
* Assist customers by recommending, selecting, and locating products that meet their needs and desires.
* Oversee shifts as required, including opening and closing the store, handling cash, and ensuring store security.
* Provide effective leadership on shift days, ensuring all team members receive the necessary feedback, support, and training, and report back to the store leadership team as needed.
* Support the store leadership team by executing assigned tasks in alignment with business and departmental objectives.What We Are Looking For:
* A minimum of 1 year of experience in a customer service role.
* Prior experience in operational supervision within a retail environment is highly desirable.
* A strong commitment to delivering outstanding customer service.
* Ability to thrive in a fast-paced environment and manage multiple tasks to provide excellent service to customers.
* An energetic, enthusiastic approach to store operations, coupled with a personable demeanor when interacting with customers.
About Company
Alice Hospitality Supplies is seeking a dedicated and experienced Retail Supervisor to join our dynamic team. This role is ideal for a motivated individual who thrives in a fast-paced environment and is passionate about delivering outstanding customer service.
This job is posted from Workinitiatives platform.
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