Supporting the **Cape Class Patrol Boat** (CCPB) Program's **Sustainment Manager**, the **Contract Performance Manager** is responsible for driving key areas of performance-based contract metrics. This will be done through the detailed administration of the Performance Workbook, by managing the priority of performance impacting defects correctly, monitoring CSF and KPI trends across the contract and by facilitating the optimal development of all performance and contract related reports, such as the Monthly, Quarterly and Annual Performance Reports. This proactive and dedicated management of CSF and KPI performance, will result in increased vessel availability and positive commercial outcomes for the business.
**_ Key objectives & responsibilities for the position include:_**
- Administration and maintenance of the Contract Performance Tool - **Performance Work Book** (PWB)
- Development of periodic Contract Performance Reports, as well as other ad-hoc reports & presentations
- Drive continuous improvement in relation to CSF's and KPI's, highlighting any deficiencies & developing improvement processes
- The development, implementation and ongoing review of policies and procedures
- Provide strong leadership, support and coaching to the wider project team, as well as provide support to the Sustainment Manager when required
**_ Ideal skills, experience & attributes:_**
- Tertiary qualification in Contract Management, Business, Project Management or similar
- Knowledge of contract management, operations and project management
- Ability to prepare reports, analyse and interpret data
- Customer-service orientated; good at anticipating customer requirements, and giving high priority to their needs and desired outcomes
- Strong computer literacy, with solid competency in the Microsoft Office Suite, particularly Excel and Word
- Exposure to people management or leadership would be advantageous
**Why Austal?**
- Permanent role based in Naval Base, WA
- 9-day fortnight with an RDO every second Friday (80-hour fortnight)
- ** $150,000 - $169,000 including 11% superannuation**:
- Annual salary review + profit share bonus
**About Austal**
Austal (ASX:ASB) is Australia's global shipbuilder, defence prime contractor and maritime technology partner of choice; designing, constructing and supporting revolutionary defence and commercial vessels for the world's leading operators. With capabilities including modern shipbuilding facilities located in Australia, the USA and the Philippines and with service centres located around the world, Austal is well positioned with the skills and expertise, the drive and the vision; with the best people, infrastructure and technology to continue delivering the world's best ships and support.
- At Austal we are committed to providing a safe and inclusive work environment for all. We believe that achieving greater diversity will enhance our operations and as such we actively encourage Aboriginal & Torres Strait Islanders, people of all backgrounds, ages, sexual orientation, and those with Disability to apply._