Job Opportunity
We are seeking an individual with exceptional customer service skills to join our team. As a Customer Service Representative, you will be responsible for providing outstanding support to customers in a fast-paced environment.
Key Responsibilities:
* Deliver exceptional customer experience through personalized and authentic service
* Maximize sales performance by effectively communicating product benefits and features
* Build collaborative relationships with colleagues to achieve sales targets and improve store environment
* Support the execution of in-store events and maintain high VM standards
* Maintain awareness of competitor activity and drive an omni-channel approach
Qualifications and Skills:
* Ability to work retail hours including days, nights, weekends and special events
* Strong communication and interpersonal skills
* Knowledge of customer service principles and practices
* Awareness of stock and inventory management
* Ability to work in a fast-paced environment and adapt to changing priorities
Benefits:
Our company values include trust, respect, and humour, which we apply to everything we do for the benefit of each individual and the company. We offer a supportive and stimulating working environment where careers can be built. Our unique culture of kindness and creativity means not only a happy working environment but also opportunities for growth and development.
What We Offer:
* A competitive salary and benefits package
* Ongoing training and development opportunities
* A fun and dynamic working environment
About Us:
We are a leading retailer committed to providing exceptional customer service and building strong relationships with our customers. Our mission is to deliver outstanding results and exceed customer expectations in all aspects of our business.