Permanent full-time position
- Can be based at either Lockleys SA, Paramatta NSW or Melbourne CBDHybrid working - min 2 days in the office
**How will I help?**
As a Credit Manager in Credit Operations, you will be a key member of the Mortgage Operations business and your role will be paramount to the delivery of Westpac's vision. You will display a strong customer and operational focus, as well as ensuring a high level of productivity, service delivery and regulatory compliance.
You will be responsible for working our credit hotline, providing a full credit assessment of all transactions up to $5 million, proactively managing the credit process by liaising with relevant stakeholders (internal and external) and making decisions on customer home loans.
**What's in it for me?**
You'll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure.
Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
**What do I need?**
To be successful in this role, you must have previous experience in Leadership and a customer-focussed outlook. We are looking for a passionate and curious individual, who will strive to meet our Mortgage Operations Lending needs, delivering sound customer focused risk/reward outcomes. You will also have a growth mindset, demonstrated problem-solving skills, adaptability, as well as the ability to work in a high-impact and fast-paced environment.
In addition;
- Similar experience in the banking/ financial services industries
- Ability to influence key stakeholders
- Ability to work autonomously and manage workloads based on priorities
- Confident written and verbal communication, with the ability to build professional partnerships with internal and external customers
- Attention to detail and the ability to handle confidential information with discretionPositive attitude, strong accountability and solutions-oriented
**What's it like to work there?**
We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.
As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.
We'll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.
**How do I apply?**
Start here. Just click on the **APPLY**or **APPLY NOW**button.
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