This is a Dental Assistant - Receptionist | Bupa Dental Coffs Harbour role with Bupa based in Coffs Harbour, NSW, AU Bupa Role Seniority - junior More about the Dental Assistant - Receptionist | Bupa Dental Coffs Harbour role at Bupa Why Bupa? • Significant Bupa product and service discounts – up to 40% health insurance discount more • Over 180 practices Australia-wide – move with us! • Career development opportunities including our Future Leaders Program • Paid parental leave and reward & recognition programs • Salary sacrifice options and regular performance reviews • Supportive, people-first culture About the Practice: Our Bupa Dental Coffs Harbour practice is well known for its cosmetic dentistry, orthodontics, implants and general dentistry. We are a solid, stable team looking for an experienced Dental Assistant / Receptionist as we prepare for a significant growth in customer volumes. Team dynamic is incredibly important to us in our 5-chair practice. You can find out more about our practice here. The Opportunity: We have a versatile, exciting and rewarding opportunity at our Coffs Harbour, NSW practice available for a Dental Assistant / Receptionist seeking casual work: • Modern dental practice with 5 chairs running a wide range of dental treatments • Parking available right on our doorstep! • Friendly, fun and dedicated team • Maintain our amazing customer and team culture - providing continued excellent customer service to our patients • Prepare patients & facilities for dental treatment • Deliver quality chairside assistance to our Dentists • Treatment coordination • Provide instrument sterilisation • Maintain infection control standards and procedures • Meet and greet patients, providing a great first impression • Book and amend appointments, answering the phone, updating patient records • Making patients aware of dental services and offers • Handling payments • Accessing sensitive information whilst maintaining patient confidentiality • High-end patient care; building & maintaining relationships with all clients in a friendly & warm manner You'll be: • Available to casual across Monday to Friday • Ideally 6 months experience working in a similar role • You're a motivated self-starter, this is a fast paced and dynamic role • Exceptional communication and interpersonal skills • Passionate about customer service and patient care • Organised with attention to detail • Ability to build rapport with patients, in a cheerful, light-hearted manner At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA applicants. We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis. Apply now, we'll be interviewing as soon as applications are received! Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Bupa team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ️ Preparing patients and facilities for dental treatment ⚕️ Delivering quality chairside assistance to Dentists Maintaining infection control standards and procedures Key Strengths ️ Exceptional communication and interpersonal skills Organised with attention to detail ❤️ Passionate about customer service and patient care Experience in a similar role Ability to build rapport with patients Knowledge of dental procedures A Final Note: This is a role with Bupa not with Hatch.