Are you passionate about delivering exceptional customer experiences and driving business results?
We have an exciting opportunity for a talented individual to join our team as an Assistant Concession Manager. In this role, you will be responsible for assisting in delivering the concession stores financial targets and company key performance indicators. Your primary focus will be on creating a warm and genuine customer service experience that exceeds customer expectations.
Key Responsibilities:
* Drive a customer-centric culture and create a meaningful in-store experience
* Assist in driving sales, profit, and productivity by achieving all key performance indicators set by the business
* Support the Concession Manager in ensuring the team understands all business objectives with a clear focus on commercial acumen
* Inspire and empower your team through collaborative leadership, training, and development
* Embody our core values of One Team, Courageously Curious, and Driven By Purpose
Required Skills and Qualifications:
* A passion for the retail industry, exceptional service, and a strong sense of personal style and presentation
* Ability to manage budgets, interpret financial reports, and generate efficient rosters
* Support the Concession Manager in managing the performance, productivity, training, and development of the team
* Operational excellence, experience with stock control, and visual merchandising
* Ability to build strong relationships with stakeholders across the business
Benefits:
* A competitive remuneration package, including incentives
* Seasonal product allowances and generous discounts for you and your immediate family on premium products
* Excellent career progression involving regular training and on-the-job development
* A genuine, open, and high-performing culture
* Opportunity to become involved in our Corporate Social Responsibility program
About Us:
We are a leading retailer dedicated to inspiring modern Australian living every day. Our brand is famous for its effortless style and quality designs that are made to last.
We are recognized as a leading responsible retailer, proud to support local partnerships with Australian farmers, manufacturers, and First Nations communities.
We champion industry-leading initiatives and strive to drive positive change in everything we do.