The Company
Our clientis a well-established financial services organisation with a strong reputation across the industry and global presence. Their operations have continued to expand, driven by steady growth and a commitment to excellence. An opportunity now exists within their Fund Administration / Registry team for an experienced Client Service Manager, or a strong Investment operations professional seeking more direct client contact with a service delivery, relationship focus.
The Role
Joining the Fund Administration team, you'll act as a key contact for Investment Management clients, ensuring service delivery is timely, accurate, and exceeds expectations. This is a client-facing role requiring a strong understanding of fund administration processes and the ability to manage multiple priorities in a fast‑paced setting.
You will:
* Provide responsive, high-quality service and support to clients and their investors
* Build an in-depth understanding of each client's business and key contacts
* Ensure all communication and transactions relating to registry operations, payments, and holdings are accurate and compliant
* Maintain strong adherence to internal processes, procedures, and audit requirements
* Coordinate client communication on service updates, data requests, and reporting
* Contribute to ad hoc projects and process improvements as required
About You
You have experience in client service or account management within financial services -ideally gained in funds management, custody, investment administration, or registry operations. You're highly organised, detail-focused, and comfortable managing competing deadlines. Your written and verbal communication skills are strong, and you're confident interacting with clients at all levels. Intermediate skills in Microsoft Office (especially Excel and Word) will be essential.
Why Apply?
This is an organisation that values quality, collaboration, and long-term development. You'll be joining a team that supports one another and takes pride in delivering a high standard of work, within a culture that balances professionalism with genuine flexibility and support.
#J-18808-Ljbffr