Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other reputable brands of Thrifty, Dollar, Ace and Flexicar. At Hertz we drive a 'One Team' culture which means at Hertz you will be exposed to all our different brands and be part of a global multibrand team. We put people first, drive change and strive to win together. If you share these values, then Hertz is the place for you to achieve your career goals.
To continue our success in the future of car rental, we're looking for a customer-focused, high-performing Turnaround Supervisor to join our exceptional team. We provide the keys for you to drive your career!
What are the Perks?
* Profit Sharing Program
* Generous discounts on our brands
* Car Leasing Program
* On-site Airport Parking
* Additional days leave per annum
* A focus on sustainability
* Targeted charity partnerships
* Key focus on wellbeing and safety
About the Role
As a Turnaround Supervisor, you will lead and develop a turnaround team. This role is a permanent position and is responsible for the day-to-day management of all fleet at our Melbourne Store.
In this role you will:
* Monitor and manage turnaround and utilisation to maximise revenue
* Lead and maintain a skilled and enthusiastic workforce in line with business volume and targets
* Manage key customer relationships and drive exceptional customer service
* Ensure vehicle service processes are observed and each vehicle is rented in excellent condition
* Hold daily briefings with all staff to communicate strategies and actions
About You
To be successful in this position, our newest team member will have the following:
* Ability to effectively influence, engage and inspire teams
* Excellent planning, prioritising & organising skills
* Strong customer service orientation with emphasis on service excellence
* Excellent interpersonal communication skills
* Experience in a previous logistics/planning management role preferred
About the Offer
In return for your hard work and dedication, you will be rewarded with:
* A competitive salary + Bonus and incentives
* Fully maintained company vehicle and fuel card
* Opportunities for career growth and development
* A supportive team environment
* Employee Benefits and a motivating company culture
At Hertz we pledge to provide a safe and supportive work environment for everyone. We are an inclusive business who welcomes diversity and we encourage applications from all candidates, including indigenous and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.
This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.
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Your application will include the following questions
* Which of the following statements best describes your right to work in Australia?
* Do you have experience in a role which requires relationship management experience?
* Do you have a current Police Check (National Police Certificate) for employment?
* Do you have a current Australian driver's licence?
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