What the job involves
* Welcoming customers, building relationships and delivering fantastic customer service.
* Understanding what matters most to each customer and helping them with their travel money needs.
* Putting your training into action and offering expert advice on our products and services.
* Working in a fast‐paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
* Working together as a team driving performance, delivering excellence and celebrating success together.
* Following company processes and paying attention to the detail to ensure everything stays on track.
What we're looking for
* A great communicator who has a passion for great customer service.
* Someone who actively listens to understand our customer needs and create a fantastic customer experience.
* A positive, can‐do attitude where no challenge is too big and a desire to make a difference each day.
* A real team player who's ready to learn, grow and develop as part of our amazing team.
What's in it for you
Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
* Wellbeing support: Programmes to help with physical, mental, and financial wellness.
* Flexible shifts: Patterns to suit different lifestyles, with overtime available.
* 25 days holiday + bank holidays (pro‐rata).
* Monthly bonus: Earn extra when you hit your targets.
* Pension plan: With Scottish Widows.
* Career development: Access to training, learning pathways, and internal opportunities to grow.
About Travelex
We're a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we've helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.
Ready to apply?
We're proud to be an inclusive employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Whoever you are, wherever you're from, you'll be welcomed here. If you're ready to take the next step in your career, click Apply and start your journey with us.
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