Delivering exceptional results in a busy retail environment is crucial for our team.
About The Role
Our Retail Banking Services team handles over 10 million personal and small business customers, making them the public face of CommBank.
Key Responsibilities
* Engage with customers to understand their overall banking needs.
* Provide support with enquiries, account maintenance, and credit product applications.
* Complete Financial Health Checks to assess customers' financial requirements and identify changes.
* Explain our in-branch technology and digital banking options to customers.
We are seeking experienced customer service professionals who can excel in a fast-paced retail setting.