Location: Orange NSW 2800
Position:* Full-Time Practice Manager
Why Join Us?
At Belladerm medical & Aesthetics we pride ourselves on providing exceptional patient care. By joining our team, you will play a vital role in maintaining a high-quality clinic environment and directly contribute to the health and well-being of our patients. Be able to provide workplace incentives "cash bonus" at the end of the year if KPI's are reached within the Clinic annually.
Application Deadline:
Job Summary:
We are seeking a dedicated and dynamic full-time Practice Manager to oversee the daily operations of our clinic. The ideal candidate will have experience in a medical setting and will be responsible for ensuring the clinic runs smoothly and efficiently to provide optimal patient and client outcomes.
Key Responsibilities:
* Team Leadership: Mentor and support staff to foster a positive work environment. Conduct regular team meetings to discuss client outcomes, improvements, and adherence to clinic policies.
* Performance Management: Implement strategies to achieve key performance indicators (KPIs) and ensure continuous improvement in clinic operations.
* Communication: Ensure that the clinic phone is answered at all times, and all messages, emails and voice mails are returned promptly, ideally early in the morning and throughout the day. Services and treatments must be documented accurately.
* Operational Oversight: Manage daily clinic operations, including scheduling, client follow-ups, to optimise efficiency - ensuring infection control standards are adhered to at all times.
* Client Focus: Maintain a strong focus on patient and client satisfaction, addressing concerns and feedback proactively to enhance overall experience i.e google reviews and customer feedback.
* Compliance and Quality Assurance: Ensure that clinic practices adhere to regulatory requirements and uphold the highest standards of care.
* Financial Management: Assist in budgeting, financial reporting, and monitoring expenses to ensure the clinic's financial health.
Qualifications:
* Proven experience as a Practice Manager or in a similar role within a medical/Aesthetic/beauty setting.
* Strong leadership and mentoring skills with the ability to motivate and guide staff.
* Excellent organisational and multitasking abilities.
* Strong communication skills, both verbal and written.
* Knowledge of healthcare regulations and compliance standards.
* Proficient in office management software and electronic data bases ability to seek support from software systems for Support
* Ability to analyse data and implement strategies for performance improvement - ability to roster staff ensuring the smooth running of the clinic.
TO APPLY:
Please send your resume and a cover letter detailing your relevant experience to
We look forward to hearing from you
Job Types: Full-time, Permanent
Pay: $65,000.00 – $78,000.00 per year
Benefits:
* Employee discount
Work Location: In person