A digital transformation partner in Canberra seeks a Manager in Service Design to lead strategic initiatives in the public sector. The role involves guiding multidisciplinary teams to optimize service experiences and influence organizational change through human-centered design principles. Candidates should have 5-7 years of experience in consulting or government environments, strong strategic thinking skills, and the ability to communicate effectively with senior stakeholders. The position offers competitive compensation and a focus on work-life balance.
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