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Dynamic team leader - customer experience specialist

Mackay
beBee Careers
Posted: 15 June
Offer description

We are looking for a skilled Assistant General Manager to join our team. This role is ideal for an experienced professional who has managed teams in a customer-facing environment within the food or hospitality industry.


Key Responsibilities

* Assist the General Manager in maximizing revenue opportunities and minimizing costs.
* Ensure that the team provides exceptional service to every customer, whether in-store or through delivery.
* Maintain a high standard of product quality and presentation.
* Stay up-to-date with product knowledge and encourage staff to do the same.
* Support the General Manager with recruitment and training processes.


Requirements

* Proven management experience in a customer-facing environment within the food or hospitality industry.
* Familiarity with Food Safety and H&S Level 2 requirements.
* Possess good planning and organizational skills.
* Be customer-focused and passionate about delivering excellent results.
* Be able to manage, motivate, and coach teams effectively.


Benefits

* A variety of benefits and rewards.
* Pension contribution.
* 28 days' paid holiday.
* Bonus on top of basic salary.
* Excellent progression opportunities.

This role offers a unique opportunity to work in a fast-paced environment, drive growth, and contribute to the success of our business. If you have a proven track record of success and are looking for a new challenge, we would love to hear from you.

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