About the Client
Our client is a growing Australian home‐wares e‐commerce retailer, offering curated home décor, kitchenware and lifestyle products through platforms such as Shopify, Amazon and eBay. With a strong focus on customer experience, smooth operations and brand presentation, they are seeking a full‐time Virtual Assistant – E‐commerce Operations to support daily store management and online retail activities.
Role Overview
This is a fully remote, full‐time role for a proactive E‐commerce Virtual Assistant with experience supporting online retail operations. The successful candidate will assist with product management, order coordination, inventory monitoring, customer support and overall store maintenance across multiple sales channels.
Key Responsibilities
* Manage and maintain product listings across Shopify, Amazon, eBay and WooCommerce
* Monitor inventory levels and flag low‐stock or out‐of‐stock items
* Assist with order processing, returns and exchanges
* Respond to customer enquiries related to orders, products and deliveries
* Coordinate with suppliers, warehouses and fulfilment partners
* Assist with promotions, sales campaigns and seasonal product launches
* Maintain product collections, categories and merchandising layout
* Perform regular store checks to ensure listings, pricing and images are accurate
* Support reporting on sales, inventory and store performance
Candidate Requirements
* Minimum 1 year experience as an E‐commerce Virtual Assistant or in online retail operations
* Hands‐on experience with Shopify or similar e‐commerce platforms
* Strong organisational and time‐management skills
* Ability to work independently with minimal supervision
* Familiarity with online retail workflows and customer service processes
Job Type and Benefits
Fully remote role
Long‐term opportunity with growth potential
Training provided on internal systems and processes
Immediate start available for the right candidate
Apply Now
If you're an experienced E‐commerce Virtual Assistant who's ready to support a growing online retail business, apply now by clicking the button below.
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