Growing national IT company with real career growth opportunities
- 5 weeks annual leave incentive program | Free day of birthday leave
- Great IT equipment discounts | Immediate start available | Competitive salary
**About CompNow**:
Our customer offering is broad and includes many exciting specialist areas to solve IT challenges and provide tailored solutions. Our well established and rapidly growing team operates with over 400 staff nationally, powered by innovation and excellent customer service.
**Why CompNow?**
**Every Voice Counts** - When you join our team, your skills and ideas will be welcomed.
**Be Remarkable** - Your contribution is key to our success.
**Do What's Right** - We make a point of keeping our skills current and increasing our impact.
**Create Connections** - Your manager acts as a mentor to help guide you and your career.
Our business rewards hard-work and initiative. Internal career opportunities are possible in the long term to grow with our company, as we enter an exciting new phase.
**What are the perks & benefits?**
- A free day of leave on your birthday
- Five weeks annual leave incentive
- Employee discounts for IT Equipment
- Training programs designed for you
- Long term career pathways
- Wellness support programs
- Adidas AdiCentre family and friends discount
**What will you be doing?**
As an experienced, self-motivated Service Centre Technician, you will provide excellence in client relationship management and leading edge technical support both individually and in collaboration with members of the sales and technical teams.
- Provide high standard of client service
- Provide efficient repairs within vendor guidelines
- Prioritise tasks and make decisions quickly to elevate the customers' experience
- Use your amazing verbal and written communication skills to uphold effective stakeholder management
- Constantly seek to acquire and maintain your skills across several OEM's
**What are we looking for in you?**
- Apple certification, essential
- HP or Lenovo certification, desired
- Understand the bigger picture and plan ahead to manage your personal workflow skills
- Master deadlines and agreed timeframes in a fast paced operational environment
- Love process and can meet strict guidelines setup related to process
- Love to work and have fun individually and with your team mates
**What else do you need to apply?**
- Start within a 4-week time frame, ideally
- Travel on-site to our clients' sites across Metro Melbourne and our Melbourne HQ in Notting Hill, VIC
- Must be an Australian resident available to work full time without restrictions
- Fully vaccinated against COVID-19
CompNow will provide and require all successful applicants to complete a current National Police check as well as a new or updated state-based Working With Children Check.
- Made it this far and don't meet every single requirement? Don't count yourself out just yet - you may be exactly the person we are looking for! At CompNow we are dedicated to building an inclusive and diverse workplace based on merit, great work, ethics and character._