About the role
In this
role, you will act as a frontline troubleshooter, providing excellent sales
skills and resolving issues to customers over the phone or email. You will help
build positive customer relationships with Aidacare by offering an exceptional
first impression, with superior administration skills and stellar customer
support.
Role Title: Showroom Sales Administrator
Location: Lawnton, Queensland, Australia
Hours: Monday –
Friday, Full Time Permanent
Reporting: Branch Manager
Essential Skills & Qualifications
* Previous customer service or
industry experience preferred, but not essential
* Adept at navigating computer systems
to manage customer interactions and records
* Ability to analyse situations and
think critically to find solutions to customer issues
* Excellent verbal and written
communication skills
* Ability to remain composed in a
fast-paced work environment and under pressure
Duties & Responsibilities
* Resolve customer issues and concerns
in an efficient manner
* Learn and stay up-to-date with our
products and services, and use this knowledge to enhance customer experience
* Assist customers with accurate and
timely order placement, tracking, and processing
* Foster strong and positive
relationships with customers to encourage loyalty and repeat business
* Provide excellent customer service over
the phone and on emails making a great first impression in every case
Benefits
* Employee discounts on Aidacare
health equipment products and services
* Quarterly incentive scheme
* Employee Assistance Program to
support mental wellness
* Benefits package includes discounts
for retail, insurance, gym and more
* Comprehensive training program to
equip you with the necessary skills and knowledge
How to apply
Please submit your application by clicking "Apply
Now". Join our team at Aidacare and help us create memorable
experiences for our valued customers
About the company
Aidacare is one of the leading players in the
Healthcare Equipment Industry, we pride ourselves on our commitment to
excellence, innovation, and customer satisfaction. Aidacare has 1,300 staff and
over 90 locations across all states and territories in Australia.