Position Description Operations Engineer – Major Projects It’s an exciting time to join We’re transforming the way we do business with significant investment in customer, digital and business innovation, re- designing our infrastructure to service communities for generations to come and pursuing a circular economy so we can not only reduce our environmental footprint but also reduce energy costs to keep customer bills affordable. We’re also engaging communities to achieve better outcomes and supporting our incredibly talented and valued leaders and people. Organisational Context east Victoria across an area of 20,000 square kilometres. The service delivery area is bound by Corryong, Yarrawonga, Benalla and Dartmouth. We operate 21 water treatment facilities and 22 wastewater treatment plants that service most towns across the region. Over 200 full time equivalent staff are employed at our centres in Wodonga, Wangaratta, Benalla, Yarrawonga, Corryong, Beechworth, Mount Beauty and Myrtleford. Our operations are overseen by the Department of Energy, Environment and Climate Action (DEECA) on behalf of the Minister for Water, and the Department of Treasury and Finance (DTF) on behalf of the Treasurer. We continue to invest in innovative and long-term capital projects which contribute to the health and well-being of current and future generations. Our Commitment to Health and Safety from bullying and harassment for all employees, contractors, customers and visitors. We prioritise the health, safety (physical and psychological) and wellbeing of all staff and customers. Our Mindsets At where our people are aligned with our business direction, proud of their contribution to business performance, and own a culture that is centred on the following mindsets: Committed to advancing and supporting people to succeed. Consistent in interactions with people and in applying processes. Provide empathy for people and be willing to place oneself in another person’s position. Accountable for one’s own actions and responsibilities and playing your part for the success of the organisation. Cooperative with others to work towards the Corporation’s common goals. Position Objectives The Operations Engineer – Major Projects: Represents the operations team in infrastructure related cross-organisational planning initiatives and technical reviews including master planning, major capital projects and renewals projects. Uses operational data, business strategy and regulatory compliance pathways to influence, direct and inform major projects and renewals and drive sustainable best practice operations for whole of business outcomes. Provides leadership on behalf of the operations team towards development and implementation of major projects within the wider Operates within quality systems and contributes to the continuous improvement of our Drinking Water Quality Management System, Environmental Management System and Safety Management System – to maintain a continual improvement focus to delivery of water and wastewater services. Key Responsibility Areas Providing high level, operations-based technical direction into master planning and major project delivery. Performing a strong advocacy role during the design, construction, commissioning and operations of all new and upgraded infrastructure. Representing operations in risk assessments, HAZOPS, design reviews and implementation activities. Ensuring upgrades to treatment processes are such that the quality of treated water and wastewater meets or exceeds regulatory requirements and expectations. Undertaking regular site visit to ensure capital projects are meeting the needs of operations, building a working knowledge of the plants and providing specialised advice. Driving the implementation of consistent standards and process across treatment plants during the capital project lifecycles, including identifying required documentation, training and ongoing support. Undertaking project management of small capital works as required. Organisational Relationships This role sits within a dual reporting structure; reporting to both the Manger Wastewater Systems and Environment and Manager Water Treatment and Quality. The Operations Engineer – Major Projects liaises with all internal stakeholders, peers in water corporations or local government, government agencies and members of the public. Day to day management sits with the Manager Water Treatment and Quality. Accountability and Extent of Authority Accountable for role modelling and driving the culture, mindsets and behaviours expected at Responsible for owning and driving the master planning inputs and outcomes, through close liaison with key operations staff and Planning and Infrastructure staff. Has the freedom to act as governed by the Corporation’s policies and budgets in ensuring resources are managed appropriately to meet corporation objectives. The freedom to act is governed by the goals and policies of legislation. Decisions and actions taken at this level at this level may have a substantial effect on the community or sections of it. Judgement and Decision Making Required to use judgement when dealing with the public, contractors, consultants and other organisations. Ability to use judgment in matters relating to assigned tasks and recognise when established procedures are not appropriate. Ability to use appropriate guidelines and procedures solve problems of a complex nature, decide on alternative options and provide recommendations. Ability to make decisions that align with the overall objectives of the organisation. Decisions may be taken in regard to assigned work although, where major deviations from approved estimates are likely to occur, discussions with the Water Treatment and Quality Manager and Wastewater Systems and Environment Manager would be required prior to a decision or action being taken. Specialist skills and knowledge Demonstrated experience in project management. Proven data analytics and creative problem-solving skills, including root cause analysis and ability to draw meaningful insights. A thorough understanding of contemporary risk assessment methods. Ability to work and collaborate successfully as part of a broader team, especially across multiple business units, to achieve the best customer outcomes for Ability to undertake complex technical and analytical work under limited supervision and direction and provide technical mentoring and leadership to other members of the team. Knowledge of water and wastewater treatment processes and technologies. Management Skills Project management skills, with the ability to plan, organise and coordinate tasks effectively, ensuring projects are completed on time and within budget. Ability to collaborate with cross-functional teams. Ability to identify, assess and manage risks associated with process changes, improvements or suggested technical solutions. Skilled in managing time, setting priorities, planning and organising own work to manage routine tasks, as well as projects from conception to completion within set timeframes and limited guidance. Ability to provide strategic advice and data integrity related to operational functions. Ability to provide specialist advice or information to the public, regulators, customers, staff, contractors and other interested parties in respect to matters relating to the role. Interpersonal Skills Ability to meet and liaise with internal and external stakeholders in relation to planning, major capital projects and renewals projects requirements. Ability to liaise with operating teams to ensure that feedback is incorporated into any improvement initiatives and that change management principles are utilised when initiating a process change. Ability to persuade, convince or negotiate with stakeholders and people in other organisations in the pursuit and achievement of specific and set objectives. Excellent written and verbal communication skills. Ability to lead, motivate and develop other members of the team. Qualifications and Experience Relevant engineering qualification and a minimum of 5 years’ experience in water treatment, wastewater treatment or process engineering in a related field. Relevant water industry experience is desired. Driver’s licence. Requirements of Employment Employees of against COVID-19 as per Government regulations. Health, Safety and Wellbeing Ensure the health, safety and wellbeing of yourself and others. Adhere to training. Report all incidents regardless of the severity and participate in incident debriefs. Take all reasonable actions to ensure the health, safety and wellbeing of yourself and others in the workplace. Proactively focus on your physical and mental wellbeing. Protecting the Environment helping our communities build resilience and adapt to climate change. This will be demonstrated through continued emissions reduction, climate adaptation and environmental stewardship. Data Privacy As a Victorian government organisation, 2014 (“PDP Act”). There are 10 Information Privacy Principles (“IPPs”) in the PDP Act that govern the way that North East Water collects and handles the personal information of current and future employees and customers. Privacy Statement can be found on our website.