Job Role:
This position focuses on strategic leadership and service delivery, aiming to make a positive impact on vulnerable communities.
Main Responsibilities:
* Provide direction and coordination across contact centre business functions
* Ensure effective stakeholder engagement, process efficiency, and service development
* Promote the introduction of new services in the contact centre environment
Essential Skills:
* A strategic leader with experience in management
* Ability to drive change and improve performance
* Degree qualifications or equivalent knowledge and skills
About this Opportunity:
This is a high-impact role that drives meaningful change and uplifts the lives of vulnerable people. If you are motivated by making a difference, this could be the perfect opportunity for you.