Champion Our Team. Strengthen Our Systems. Support Our Community.
Remuneration:
$90,000–$100,000 (inclusive of superannuation)
Employment Type:
Permanent, Full-Time
Location:
Nerang (with travel to Upper Coomera as required)
About the Role
Are you a highly organised, compassionate, and proactive leader who thrives on creating calm, well-run systems behind the scenes?
S.P.E.E.C.H Pty Ltd
is seeking an experienced
Practice Manager
to play a pivotal role in the delivery of high-quality paediatric speech pathology services to children and families across the Gold Coast. Reporting directly to the Directors, you will be the operational heartbeat of our clinics, working closely with our reception team, speech pathologists, and allied health assistants to ensure the practice runs smoothly, efficiently, and with care. This role is ideal for someone who enjoys autonomy, leadership, and being trusted to make things work better, every day.
About Us
At
S.P.E.E.C.H Pty Ltd
, we are passionate about helping children communicate, connect, and thrive. We are a well-established private paediatric speech pathology practice supporting families, early childhood centres, and schools across Brisbane and the Gold Coast. Our Directors bring over 25 years' experience each and are deeply committed to building a supportive, flexible, and values-led workplace. We believe great outcomes come from strong relationships, clear systems, and teams who feel supported to do their best work.
Our Values
* Supportive of communication goals
* Positive and professional
* Efficient, effective, and ethical
* Empathic and connected
* Community-based and culturally respectful
* Holistic and family-centred
Why Join S.P.E.E.C.H Pty Ltd
* Purpose-driven work:
Make a real difference in the lives of children and families
* Collaborative culture:
Work closely with engaged Directors and a passionate clinical team
* Flexibility:
Supportive scheduling and hybrid work options where appropriate
* Central Gold Coast locations:
Convenient, accessible clinics with off-street parking
* Professional environment:
Well-equipped, welcoming workspaces
* Employee benefits:
Competitive salary, professional development allowance, and team-building events
Key Responsibilities
Practice & Operations Management
* Oversee day-to-day clinic operations, policies, and administrative systems
* Liaise with IT providers and manage office services
* Continuously improve workflows, systems, and efficiency
Clinical & Client Support
* Support team performance through effective scheduling and intake processes
* Oversee client communication and service coordination
* Ensure a welcoming, professional experience for families
Financial Oversight
* Manage invoicing, payments, and reporting
* Support achievement of business targets
* Liaise with families and NDIS plan managers
People & Culture
* Coordinate recruitment, onboarding, and off-boarding processes
* Support a positive, connected, and values-aligned team culture
Marketing & Growth Support
* Maintain online presence and social media
* Conduct surveys and support promotion of programs and services
What We're Looking For
* 3–5 years' experience in office or practice management (healthcare preferred)
* Strong leadership, organisation, and problem-solving skills
* Confident communicator with a relationship-focused approach
* Tech-savvy, with experience using practice management systems (Cliniko desirable)
* High attention to detail with the ability to see the bigger picture
* Empathy and understanding of working with children with disabilities and their families
How to Apply
Ready to step into a meaningful leadership role within a supportive, values-driven practice? We'd love to hear from you.
Please submit:
Cover letter
outlining your experience and interest in the role
Resume
detailing your qualifications and achievements
A short (2-minute) video introduction
, answering:
* Why are you passionate about this role?
* What will make you a great addition to the SPEECH team?
* Who has had a strong influence on your life, and how have they shaped your growth?
The video can be casual, filmed on your phone is perfect. Upload it as an
unlisted
YouTube link and share it with us.
Learn more:
Website:
Socials:
Confidential enquiries:
Email to discuss transitioning into your next role.
Applications close:
Thursday 12 February, 5:00pm