Job Summary
We are seeking a highly skilled retail professional to join our team as a Product Manager. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and driving sales growth.
Duties & Responsibilities:
* Product Management:
o Organize stockroom products and maintain accurate inventory levels using our proprietary Backroom Inventory Management (BIMI) system
o Utilize our Point of Sale (PDT) and Mobile Management System (MMS) to manage daily tasks and optimize store operations
o Manage product returns and exit strategies as directed by management
o Develop expertise in assigned areas of product inventory, placement, and expiration dates
o Maintain high standards of store image and trend alignment
o Ensure product displays are visually appealing and consumer-focused
* Customer Service:
o Provide exceptional customer service to drive sales growth and build customer loyalty
o Resolve customer complaints in a timely and professional manner
Requirements:
* Bachelor's degree in Business Administration or related field
* Minimum 1 year of experience in retail or customer-facing role
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer:
* A competitive salary and benefits package
* Ongoing training and development opportunities
* A dynamic and supportive work environment