Employment Type: Permanent Full-time
Position Classification: Administration Officer Level 3
Salary: $35.84 - $36.96 per hour + Super
Location: Waratah
Requisition ID: REQ654399
Applications close: Friday the 22nd of May
Looking to build your administration career within a supportive and purpose-driven healthcare environment? Hunter New England Local Health District is seeking a motivated and organised Administration Officer to join the newly established Residential Eating Disorders Centre (REDC) at Charlestown. This is an exciting opportunity to contribute to an innovative statewide service delivering specialist eating disorder treatment in a modern, purpose-built facility.
About The Service
In 2025, Hunter New England Local Health District opened the Residential Eating Disorders Centre (REDC) as part of a statewide comprehensive eating disorder treatment facility located in Charlestown.
REDC is a 12‐bed residential service providing evidence‐based treatment and rehabilitation for people aged 16 years and over experiencing eating disorders. The service delivers a seven‐day multidisciplinary programme in a homelike environment, supporting recovery through compassionate and specialised care.
You will also support the Eating Disorders Clinical Support Team (CST), a specialist multidisciplinary team providing consultation, education and treatment support across Hunter New England Local Health District.
About The Role
Working closely with the REDC Service Manager and supported by an experienced AO5 onsite, you will provide high‐level administrative and customer service support across two specialist mental health services.
Your Day-to-day Responsibilities
* Managing reception, phone and email enquiries
* Scheduling appointments and meetings
* Data entry and maintaining electronic records
* Referral and correspondence management
* Ordering supplies and maintaining office systems
* Assisting with workforce administration and reporting
* Supporting communication with clients, carers and stakeholders
This role requires someone who can work professionally across two separate services while maintaining confidentiality, strong organisational skills and clear professional boundaries.
About You
You are a proactive and adaptable administrator who thrives in a busy healthcare environment. You will bring:
* Strong organisational and time management skills
* Excellent communication and customer service abilities
* Confidence working independently and within a team
* High attention to detail and accuracy
* The ability to problem‐solve and manage competing priorities
* Professionalism when handling sensitive information
Essential Requirements
* Relevant administrative qualifications and/or equivalent experience
* Eligible to drive in NSW
* Current Working With Children Check
Why Join HNELHD?
* Work within a brand‐new, state‐of‐the‐art facility
* Join a collaborative and supportive multidisciplinary team
* Access ongoing learning and development opportunities
* Contribute to a meaningful and growing specialist health service
* Enjoy a modern and welcoming workplace environment
Information for Applicants
Applicants will be assessed against the essential requirements and selection criteria contained within the position description. For assistance addressing selection criteria you may contact the Recruitment Team. For any recruitment-related queries, please email danielle.munro@health.nsw.gov.au.
Equal Employment Opportunity
Hunter New England Local Health District is an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. We encourage people with diverse lived experiences to apply and provide accommodations and adjustments to the recruitment process as needed.
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