Overview
ChampionX is now part of SLB, a global technology company driving energy innovation for a balanced planet. As innovators, that's been our mission for nearly a century. We are a technology company that unlocks access to energy for the benefit of all. As innovators, that's been our mission for nearly a century. Today, we face a global imperative to create a future with more energy, but less carbon. Our diverse, innovative change makers are focused on going further in innovation and inventing the new energy technologies we need to get there.
This role provides onsite technical/field & admin support in alignment to contract requirements for ChampionX customers. This position serves as a developmental opportunity within ChampionX, providing exposure to both sales and technical functions.
What You Will Do
* Field/Technical Support: Calls on customer facilities and observes and implements practical application of products. Services assigned accounts. Recommends changes in chemical dosages, flow rates, or equipment. Reports changes or problems to Account/ Area Manager and then customer.
* Field/Technical Support: Begins to work with existing customers to seek new applications for existing products. With assistance from senior sales personnel and the Area Manager, develops and executes account sales plans.
* Field/Technical Support: Upon attaining the required level of technical competency and sales skills, assumes both sales and service responsibilities within an assigned territory.
* Demonstrates safe driving techniques and maintains company vehicles and equipment in a neat and professional manner.
* Supports and is committed to ChampionX Quality Improvement Processes and the guiding principles of Operational Excellence.
* Carry out routine sampling and onsite analysis, including collecting production water, oil, and gas samples from field equipment. Perform basic field tests such as water quality checks, solids assessments, and ATP testing. Use these results to identify issues in chemical performance or system conditions and support troubleshooting activities in coordination with the Account or Area Manager.
* Ensure customer contract requirements are met through consistent, high‐quality service delivery.
* Build and maintain strong working relationships across all levels of the customer's organization.
* Manage field-related supplies by ordering equipment, consumables, and materials as required to support ongoing operations.
Sales Admin Support
* Adds products and change pricing to customer pricing in SAP
* Submits and tracks Billing Arrangements
* Uploads invoices into customer portals, raises credits and/or rebills as required
* Set up and maintenance of customer master data
* Liaises with customers over any incorrect details on Purchase Orders
* Monitors current orders to ensure they are delivered on time
* Liaises with Supply Chain for incoming orders into the respective facilities
* Provides customers with updates on orders, monitoring and actioning aged invoices
* Submits service invoicing requests and consolidates monthly invoicing
* Uploads contractor certificates to customer portals
* Supports vendor setups and/or changes to existing vendors
* Codes and approves vendor invoices
* Books staff training & medicals
* Assists with travel approvals and bookings
Safety Responsibilities
* Adhere to company OHS policies, procedures and rules and follow safe work practices.
* Participate in team consultation meetings to discuss workplace safety in the department.
* Report any hazards as soon as you notice them and participate in risk assessments as requested. Assist in the identification of control measures to eliminate or minimize the risk of injury. Effective utilization of OHS reporting tools.
* Attend OHS training as required.
Minimum Requirements
* Degree in Chemical Engineering, Chemistry or Science. Fresh graduates or university degree with less than 2 years experience
* Self-starter and motivated team player
* Excellent work ethic
* Basic Knowledge in Total Chemical Management, oil & gas production systems, Phase Separation, Flow assurance, integrity management, water injection, chemical application facilities and utility system
* Degree in Chemical Engineering, Chemistry or Science.
* Experience working with and knowledge of computers (e.g., MS Office suite)
* Exceptional interpersonal, communication, and presentation skills
* Excellent organization and follow-up skills
* Ability to work independently, under pressure, and with little direction
* Ability to succeed in a competitive environment
* Valid Driver's license
* Fluency in English and country specific language
Our Commitment to Diversity and Inclusion
We believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
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