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Course administrator

Williamstown
Melbourne Polytechnic
Posted: 13 February
Offer description

INSPIRED BY CURIOSITY. UNITED BY PURPOSE. COMMITTED TO YOU.

Job Details

* Vacancy Number: 233
* Position Title: Course Administrator Employment Type: Fixed Term ending 30 October 2026 FTE / Hours: Part Time, 0.8 FTE - 30.4 hours per week Department: Higher Education Admin Location: Preston Award / Agreement: Melbourne Polytechnic Academic and Professional Staff Agreement 2023 (PACCT) Classification Level: PACCT 4 Salary Range: $66,244 - $71,926 (pro rata)
* Applications Close: Tuesday, 24 February 2026

Job Summary

Provide high-level course and academic administration support within the Higher Education Directorate, ensuring smooth operations, compliance and an excellent experience for students and staff.

Why You'll Love Working Here

Melbourne Polytechnic has delivered hands‐on, future‐focused education for more than 110 years. Our people play a vital role in supporting students, industries and communities across Victoria.

In This Role, You'll Enjoy

* Meaningful work that supports education, training, innovation and student success
* A supportive and collaborative team environment
* Flexible work arrangements, where applicable
* Exposure to diverse programs, systems and continuous improvement initiatives
* A values‐driven organisation committed to inclusion, wellbeing and quality

About the Role

Reporting to the Directorate Administrator, the Course Administrator plays a key role in the effective delivery of administrative services across the Higher Education Directorate. Working under general direction, you will manage complex administrative tasks, provide expert advice to staff and students, and contribute to the continuous improvement of administrative systems and processes. This role may also mentor or coordinate the work of other administrative staff and requires sound judgement, initiative and strong stakeholder engagement.

What You'll Do

* Provide high-level administrative support including correspondence, meetings, events, databases and finance administration
* Manage complex academic administration processes including assessments, placements and student records
* Maintain accurate and compliant record‐keeping systems in line with Institute policies and quality assurance requirements
* Apply advanced proficiency across systems including MS Office, SharePoint, CELCAT, STRATA, Markbook and Moodle
* Support accreditation and re‐accreditation processes, ensuring compliance and accuracy
* Independently prioritise and manage multiple tasks and projects, identifying opportunities for process improvement
* Ensure accurate and up‐to‐date course and program information is available on staff and student portals
* Provide expert advice and high‐quality support to prospective and current students
* Build effective working relationships with academic, administrative and external stakeholders
* Mentor and coordinate administrative activities with other administration staff

What You'll Bring

* Relevant degree or demonstrated experience in complex administrative roles, preferably within a higher education setting
* Advanced administrative and organisational skills, including the ability to manage competing priorities, solve complex problems, and implement process improvements
* Proficient use of student management systems, learning management systems, and the full Microsoft Office Suite
* Demonstrated experience supporting accreditation processes and knowledge of quality assurance frameworks
* Excellent written and verbal communication skills, with the ability to liaise effectively with a wide range of stakeholders
* Ability to work independently under general direction, exercising initiative and sound judgement
* Demonstrated ability to mentor or support administrative staff
* Commitment to confidentiality, ethical practice, and maintaining professional standards
* Knowledge of and commitment to Occupational Health and Safety, Anti‐Discrimination, Equal Opportunity, Quality Assurance and Continuous Improvement principles

Desirable

* Experience working within a higher education or tertiary environment

Qualifications & Mandatory Checks

Appointment to this position is subject to meeting the qualification requirements (where applicable) and the successful completion of all mandatory employment checks.

Qualifications

To be considered for this role, applicants must hold relevant qualifications and/or equivalent experience aligned to the requirements of the role, as outlined in the Position Description.

Mandatory Checks

Appointment to this position is subject to the successful completion of all mandatory employment checks.

You Must Hold, Or Be Eligible To Obtain

* A valid Victorian Working with Children Check (Employee)
* A National Police Check
* Any other role‐specific employment, regulatory or safety checks required for the position

How To Apply

Click Apply to submit your application through Melbourne Polytechnic's careers portal. You will be able to view the full Position Description and upload your documents online.

Please Ensure You

* Complete all pre‐screening questions
* Upload your CV and a brief cover letter (maximum 2 pages) outlining how your skills and experience align with the role

File Requirements

* Maximum file size: 2MB per document
* Preferred format: PDF (Word .doc or .docx accepted)
* Avoid special characters in file names (e.g. ! @ # % *)

What Happens Next

* An interview (in person or via Microsoft Teams)
* Reference checks
* Employment and qualification verification

Questions?

For further information, please contact the Recruitment Team via recruitment@melbournepolytechnic.edu.au

Diversity and Inclusion

Melbourne Polytechnic is an equal opportunity and child‐safe employer. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people from diverse cultural backgrounds, and people of all gender identities.

Recruitment Agencies

Melbourne Polytechnic manages all recruitment directly. We do not accept unsolicited applications from agencies unless engaged through the State Purchasing Contract and with prior written approval.

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