It takes the connection of team members in many different roles to run more than 800 supermarkets across Australia. Whether you’re in-store or delivering to a customer’s door, life in-front or behind the shelves is rapid, and it’s fun. Joining Coles Supermarkets means you’ll belong in a team of diverse personalities, cultures, backgrounds, and beliefs, just like the local communities we serve.
Each day brings a variety of valuable first-hand experiences and with the formal training we give you, you’ll gain skills that set you up for an ongoing career at Coles Group and beyond.
About the role
As a Customer Service Agent (CSA) you will get behind the wheel of our iconic Coles vans and help deliver customer orders to our customers' homes. For this role, you’ll safely navigate your local neighbourhoods to deliver customers' shopping to their homes during the day or night. You’ll also help with picking and packing orders to the highest standard, ready for delivery.
About you and your skills
- A commitment to providing great customer experiences by working with enthusiasm, energy, and pace
- An Unrestricted Australian Driver's Licence and a safe driving record (you’ll need to consent to undergo both a police history check and driving history check)
- The confidence to safely drive and navigate through busy streets, suburban roads, and/or regional areas
- To be active – as well as driving, you’ll be on your feet, lifting and carrying groceries from the van to your delivery points (there could be stairs!)
- Availability to work flexible hours across our store trading days, including early mornings, evenings, and weekends (generally shifts run from 5am-1pm and 1pm-11pm)
What we offer
With us, it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is our investment, and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work, additional leave, and parental leave entitlements.
We’re continuing to build a gender-equitable team, and a culture that is just as diverse, inclusive, and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation, and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability.
Coles Group is home to some of Australia’s iconic and most trusted brands and is one of the biggest employers with 120,000 team members in every state and territory. Our workforce is diverse, including groceries and liquor retail operations, online, manufacturing, cleaning and trolley services, drivers, supply chain, and commercial and corporate services.
#J-18808-Ljbffr
📌 CSA (Delivery Driver)
🏢 Coles Group
📍 Casino