About This Role
Luxury Cruise and Travel Consultant Job Description:
We are seeking an experienced Travel Advisor with a focus on luxury cruises, premium land arrangements, and high-end air travel.
* Deliver exceptional personalized service that meets client expectations and reflects our standards.
* Sell premium travel experiences including luxury cruises, 5-star accommodations, private tours, and business class airfares.
* Manage bookings and consultations for diverse client needs.
* Consult on every trip element: destinations, climate, visa requirements, cultural nuances, local highlights, and more.
* Maximize revenue opportunities by identifying up-sell and cross-sell possibilities tailored to client interests.
* Maintain a database of loyal clients and qualified leads through referrals, follow-up, and proactive engagement.
* Use airline, cruise, hotel, and tour booking systems to manage end-to-end reservations.
* Maintain accurate client records, quotes, itineraries, invoices, and payments.
* Resolve customer issues with empathy and a proactive solution-focused approach.
Key Responsibilities:
* Design bespoke itineraries for discerning clients.
* Upsell and cross-sell luxury travel experiences.
* Build strong relationships with clients and suppliers.
* Stay current on luxury travel trends and supplier offerings.
About You
As a successful candidate, you will have:
* A minimum of 5 years' experience in the travel industry, preferably in luxury cruise and premium leisure travel.
* Proven success in selling high-end cruise lines and tailor-made land and air packages.
* Deep understanding of business class and premium airfare products.
* Strong sales acumen and ability to build and maintain a loyal client base.
* Excellent communication skills and attention to detail.
* Certificate III in International Travel & Tourism or equivalent industry experience.
Benefits
We offer:
* A lucrative salary OTE $120K + Super.
* Fully remote work options.
* Opportunities for career growth and development.
Join Our Team