Very reputable and award-winning multi-branch midsize MSP, experiencing continuous growth A true Australian success story
Join an ever-growing, collaborative, and highly-skilled team of engineers working on cutting-edge cloud technology.
Enjoy a supportive management style and culture, along with training, development, and career progression opportunities.
Potential for remote work.
Salary: $65,000-$90,000 Base + Super + Bonus, depending on skills and experience.
Location: Sydney.
Work for this superb, award-winning Australian MSP, dedicated to providing top-quality managed IT solutions to medium and large-scale businesses, with a mission to exceed expectations.
Be part of dynamic businesses that challenge the status quo and set industry benchmarks.
This role suits a positive, flexible, results-driven individual who takes ownership and enjoys working in a fast-paced, ever-changing environment.
You will be exposed to multiple technologies and work within a team that shares knowledge, guides, and mentors. You need to be committed, willing to push yourself, and go above and beyond.
Key Responsibilities:
* Provide Level 1 and 2 technical support/administration for multiple client environments.
* Perform troubleshooting, problem diagnosis, resolution, or escalate to specialist teams.
* Conduct periodic onsite visits to client sites.
* Provide continual improvement recommendations.
* Maintain accurate records and ensure documentation is up to date.
Key Requirements:
* Prior MSP experience is favorable but not essential—Windows, AD, O365, Azure, Outlook/Exchange, VMWare/HyperV, Citrix, Intune, Backup & DR, Networking.
* Networking experience is favorable.
* Experience with ticketing and monitoring tools.
* Availability to go onsite and be hands-on in Sydney.
* Tertiary IT qualifications or industry certifications are favorable but not essential.
* Strong interpersonal and communication skills—written and verbal.
* A friendly, positive, customer-driven attitude.
* Ability to multitask and manage competing priorities.
* Team player willing to contribute and support team efforts.
* Excellent time management and organizational skills.
* Comfortable in a fast-paced, changing environment.
What's in it for you?
* Work with a reputable, growing MSP.
* Learn from some of the best techs in the business.
* Opportunities for training, certification, and career development.
* Work with cutting-edge emerging technology.
* Supportive, collaborative culture and management style.
A true opportunity to shine and be rewarded for it
Remember $2000 for successful referrals Know someone interested? Feel free to refer anyone looking for this opportunity.
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