Be part of a forward-thinking Human Resources team at the Department of Customer Services, Open Data and Small and Family Business, where your work will make a real difference. We deliver essential HR services, including expert advice, workforce planning, recruitment, employee relations, and policy implementation.
In this role, you'll contribute to maintaining a high-quality advisory and support service for the regional management team and employees of the Service Centre Operations Unit. You'll take on a variety of engaging HR operational and procedural tasks, ensuring compliance with policies and legislative requirements, while enjoying the opportunity to grow and develop your skills in a collaborative and supportive environment.
As The Human Resource Officer, You Will
* Provide advice and support to management and employees across the full range of HR management functions, including supporting recruitment and selection panels and assisting paperwork for vacancies and appointments.
* Research and analyse information for the development and implementation of policies and strategies on HR management projects and issues.
* Monitor and maintain establishment data, HR documentation and employee records including the processing of paperwork in a timely manner.
* Use SAP to collate, analyse and manage HR data, providing information to managers, supervisors and Regional Management Team.
* Prepare written correspondence on a range of HR related issues.
* Proactively identify HR management issues impacting in the workplace, undertake research, analysis and provide feedback and options targeted at improving work practices.
In Return We Offer a Range of Benefits which include:
We celebrate diversity in creating a workplace culture that is built on respect, dignity and fairness.
* A competitive remuneration package including Employer Superannuation contributions up to 12.75%
* Salary packaging arrangements
* Learning and development opportunities
* Access to study assistance programs
* Wellness Program
* Employee Assistance Program
* Work/life balance, variety and flexibility.
Please refer to the role description and applicant guide for further information.
There are two positions available. One position in Townsville and one in Toowomba. Please advise your preference of work location on your application.
Applications to remain current for 12 months.
Job Ad Reference:
QLD/675755/26
C
losing Date: Wednesday, 4 February 2026
Occupational group
HR & Industrial Relations