Join to apply for the Sales Specialist role at Officeworks.
About Us
At Officeworks we make bigger things happen.
Our customers, our team, and our community are our heart and soul.
With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide, we're focused on delivering a wide range, low price and great service.
We are about inspiring new ideas, thinking outside the box, kicking goals, having a laugh, and supporting each other.
About The Role
As a Sales Specialist within our close-knit B2B team, you'll take an active role in expanding and strengthening our business customer base.
You'll collaborate with the wider team to build strong customer connections and deliver targeted outbound call campaigns that drive short-to-medium-term sales outcomes.
You'll use strong questioning and communication skills to understand customer needs and clearly present the Officeworks value proposition.
As the first point of contact for new enquiries, you'll qualify leads, gather valuable insights, and direct opportunities to the right internal teams—ensuring a smooth transition and an exceptional customer experience.
This is a full-time, hybrid role with a minimum of three days in the office each week, and the remaining days working from home.
The position is offered as a 12-month contract.
About You
You are a customer-focused individual who is passionate about delivering exceptional service and experiences.
You thrive on building rapport, have outstanding communication skills, and enjoy connecting people with the right solutions.
In Addition, You Will Bring
Previous experience in customer service or a sales environment
Strong planning and organisational skills
An approachable, curious, and outgoing personality, with the ability to connect with a wide range of people
Persistence and patience, with the resilience to handle customer rejection
Accurate and efficient data entry skills, along with the ability to gather and record meaningful insights
Benefits
Flexibility to keep work balanced to suit individual needs
Generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands
Access to the Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health
Growing Families Policy to support team members during family growth
Safety, mental health and wellbeing programmes, including the Employee Assistance Program (EAP)
Flexible Public Holidays Policy for cultural or religious observances
Outstanding learning and development programmes to support career growth
Opportunities across the broader Wesfarmers Group
Equality, Diversity and Inclusion
At Officeworks, we operate best when our team represents the communities we serve.
We proudly commit to providing a safe and supportive work environment for our team.
We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.
As part of the recruitment process, you will be required to complete an online assessment comprising of game-based assessments and video interview questions.
This will take approximately 20 minutes and will need to be completed within 48 hours of submitting your application.
Once you've completed it, you'll receive a personalised insight report which will tell you a little bit more about yourself.
Please note that, due to the holiday period, all shortlisted candidates will be contacted starting 5th January ****.
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