Key Details
* Hourly Rate: $36.50 + Super
* Start Date: Immediate
* Position: Temporary (Assignment duration up to 5 months, potential for permanency)
* Anticipated Hours: 37 per week
* Location: Norwood, Adelaide
Role Overview
As a Funds Collections Officer, you'll help manage overdue accounts and guide clients back on track with their payments.
Key Responsibilities
* Account Management: Oversee a portfolio of overdue accounts, ensuring timely follow-ups and resolutions.
* Relationship Building: Maintain strong relationships with clients and brokers throughout the collections process.
* Problem Solving: Identify client behavior trends and propose solutions to help manage arrears.
* Collaboration: Work with internal teams to resolve complex collections issues.
What You'll Bring
* Excellent communication skills.
* Solid time management and organizational abilities.
* Empathy and patience in understanding customer needs.
* Proactive problem-solving and attention to detail.
* Ability to thrive in a rapid-paced environment.
Why Join Us
* Supportive team environment.
* Potential for permanent opportunities.
* Adaptable work culture promoting work-life balance.
This pay rate is inclusive of mandatory 25% casual loading.
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