Business Solutions Analyst Role
The role of the Business Solutions Analyst is pivotal in streamlining processes within Operations and Sales, continuously driving end-to-end enhancements to deliver better and more efficient experiences that scale alongside growth.
* Identify and execute improvements to existing processes across the business, delivering enhanced customer and partner experiences.
* Design and implement new processes across the customer lifecycle that will adapt to our rapid growth.
* Facilitate requirement workshops with key stakeholders to gather and detail requirements; recommend directions to the business based on cost/benefits trade-offs.
* Rapidly resolve operational issues and incidents when necessary.
Requirements
* 3+ years work experience in operations, business analysis or product-related roles in a high-performance data-driven environment.
* Outstanding quantitative and analytical skills, coupled with sound judgment.
* An understanding of basic relational database concepts, including data types, key constraints and cardinality.
* Able to translate between business needs and actionable requirements/conditional statements.
* Experience working autonomously while managing multiple projects.
We offer flexible work options and upon successful completion of probation, the ability to work from home two days a week.