Operations Coordinator
Are you experienced in supporting smooth day‑to‑day operations and delivering exceptional visitor experiences? Then this could be the role for you We're seeking an Operations Coordinator to assist with museum operations across the City Museums Portfolio, providing administrative, financial and front‑of‑house support to ensure services run efficiently and to a high standard.
What the opportunity is:
* Employment with Museums of History NSW.
* Clerk Grade 3/4. Remuneration package includes salary ($84,659 - $92,701), employer's contribution to superannuation and annual leave loading.
* Full-time employment on an ongoing basis.
* The role will work across Sydney.
What we do
Museums of History NSW brings together a portfolio of iconic museums, rich collections and heritage sites, the nation's oldest archive collection, vital recordkeeping services and expert staff.
We bring history to life by sharing the stories of our places and collections. Through the State Archives Collection, we manage NSW's official documentary heritage, supporting government transparency and the public's right to access information.
These two roles do not just sit side by side – they inform and enrich each other. By preserving and making accessible our places, collections and archives, we create opportunities for people to explore the past and better understand their own place in the world. By supporting lifelong learning and inviting people to come together, we promote civic literacy, empathy, wellbeing and belonging.
We believe that history belongs to everyone. This is the promise and the purpose of MHNSW.
Museums of History NSW is a state cultural institution, established under the Museums of History NSW Act 2022. It is an agency of the NSW Department of Creative Industries, Tourism, Hospitality and Sport (DCITHS).
What you'll do with us:
In this role you will support the visitor focused and museum operations of the City Museums Portfolio through fulfilling a range of administrative and operational duties.
For more information on the role, you are welcome to contact Edward Champion, Head of City Museums Portfolio on
Click here for the role description including the capabilities required for this role.
What you need to do to apply
To apply you will need to submit the following:
* A one to two page cover letter outlining how your skills and experiences meet the essential requirements for this role.
* A current resume listing two referees, and
* Respond to the 2 targeted questions (no more than 300 words per answer). Your responses to the targeted questions should be submitted online during your application and not included in the covering letter.
What you need to tell us - Targeted questions:
1. Describe a time when you had to balance tight deadlines, competing priorities and multiple stakeholder expectations. What actions did you take, what factors influenced your decisions and what was the final outcome.
2. High level communication, customer service and interpersonal skills are essential to this role. Please provide an example of how you have demonstrated these capabilities to resolve a challenging situation.
Essential requirements of the role:
* Current NSW driver's licence.
* Current NSW Working with Children Check.
* 2 to 3 years' experience processing daily financial functions and reconciliations using a range of different software systems.
* Willingness to work across and ability to travel to multiple work locations.
Also note:
* For additional resources to help prepare your application and understanding of the process please refer to Applying for a job.
* Our team can provide alternative formats to apply, make adjustments to the recruitment process and offer information about workplace adjustments and support networks. If you are a person who requires adjustment and would like to request assistance, please contact
* For technical support with your application please contact
* To be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen or Permanent Resident. For temporary and casual roles, you need to hold a valid visa giving you permission to work in Australia as required by the role.
* All successful candidates will be required to undergo a criminal record check with NSW Police.
* A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
Submit your application before the closing date: 10am Thursday 12 February
Diversity and Flexible Working
We are expert keepers and tellers of history, and its many stories, peoples, and cultures. We want to create a team and workplace that reflects this diversity as well as the diversity in the communities we serve. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better, more inclusive results and connects our people to our communities, to our history, and to each other.
Our vision is to support and empower First Nations people, communities and culture, and across the sites that we care for, we are committed to shifting perspectives, truth telling and delivering honest reflections on history.
We understand that flexibility means different things to different people and are committed to offering flexible work arrangements where and when possible.
If you are a First Nations applicant who would like to have a yarn about the role, or require additional support, please contact Dennis Taylor our Manager First Nations Employment & Engagement on or via
Our team can provide alternative formats to apply, make adjustments to the recruitment process and offer information about workplace adjustments and support networks.
For more information, please visit:
Information on some of the different types of disabilities.
Information on adjustments available for the recruitment process.
Thank you for your interest in this role. We look forward to receiving your application.